What We Are Doing About COVID-19

All of us at Kelly’s Four Plus send sincere hopes that you are well and adapting to the rapidly changing coronavirus circumstances with the appropriate steps and a strong spirit.  Our family and team members are all well - and although we Kellys have no reason to self-quarantine, we have severely restricted our movements and social interactions.  

We'd like to tell you what we are doing in response to this situation.

Still Baking and Still Shipping 

We’ve been very busy.  Our business operations are continuing as normal, although at a higher volume of activity. However, we have instituted a policy of "no non-essential personnel on premise".  And we are practicing "social distancing" when interacting with people who come to our facility for shipping or receiving and limiting their access to a dedicated bay that is separate from our warehouse, kitchen, and office.

We are closely following developments, paying particular attention to information from the Food and Drug Administration (FDA) as well as the Centers for Disease Control (CDC) for general guidance or any special matters directly relating to food manufacturing or distribution. 

Food Safety and Personal Hygiene 

In addition to our customary procedures for safe food handling and cleaning procedures for our equipment, we are starting each shift with a session to remind our team members of the need to practice high standards of personal hygiene at work and at home.  We have also started extra steps recommended by the CDC, specifically, frequent disinfectant cleaning of all work surfaces and door handles into and throughout our kitchen, warehouse, and office.  We are doing so three times a day – when we open, at the mid-day break, and when we close up shop. 

Transmission by Food or Food Packaging 

We are also mindful of the various ingredients and packaging materials that we receive at our warehouse and of the products that we ship out directly to you or to stores.  Fortunately for all of us consumers, the FDA reports: 

We are not aware of any reports at this time of human illnesses that suggest COVID-19 can be transmitted by food or food packaging. 

We also found some useful information in an FAQ posted by Stanford Health Care in Palo Alto CA, one of the leading hospitals currently developing diagnostic tests and seeking effective treatments, that we find particularly relevant for the ingredients and packaging materials that we receive: 

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.  

Break for Non-Essential Staff and Paid Sick Leave 

Finally, we have always told our team members that they should stay home if they are sick in any respect. Under the current circumstances, we instituted a two-week paid break for all non-essential personnel from March 15 through March 28.  Further, if any team member becomes sick - even for common cold or flu - or is required to self-quarantine for any reason, we will also provide two weeks of paid leave.  We want to make sure that no one will suffer from doing the right thing for themselves and our community.

If there is any change in the FDA or CDC guidance, we will act accordingly and immediately.  In the meantime, we send sincerest wishes for your good health.

Cordy, Nate, Will, and the Four Plus Team